If the volume of the audio is low or you can not hear other’s voice, please check the steps below:
For Note recording:
- Check whether the problem persists even though you stay close to the Plaud Note during recording.
Please turn on Clarify voice under AI Speech Enhancement.
Turn up the M.I.C. gain (up to 28 or higher) and try another recording.
For Phone Call recording:
- Please check if you were wearing earphones. Currently, Plaud Note does not support Bluetooth earphone, so Plaud Note can not capture voice through earphones.
Please make sure you enable Phone Call recording mode before recording.
When recording a phone call, the Plaud Note needs to be attached to the back of your phone. Please refrain from dragging or tapping the Plaud Note during the call to prevent noise.
- Please turn on Clarify voice under AI Speech Enhancement.
You can adjust the V.C.S. Gain to Medium or High before the next phone call recording to see whether it improves.
- Turn up the volume of your handset to the max.
- Take the phone case off to try again if there is one. If the phone case is too thick, it may affect the audio pickup.
- Try another phone.