The app log will be essential to assist users with troubleshooting issues. When you are asked to provide an App log, please follow these steps:
-
Open the App and navigate to the "Me" page.
-
Click on "Help & Feedback."
-
Enter "Share App Logs with the PLAUD Team."
-
You will then receive a zip file; there’s no need to open it.
Please send this zip file as an attachment to the PLAUD customer support team.