Why am I charged twice for my order? November 18, 2024 11:17 We will not charge any customers twice. It is possible that the first payment should be in pending status. Please contact your bank for further help. You can contact us here if there is anything else we can help with. Related articles Why can't I use code "Hiplaud" when purchasing an AI membership from your website? Where can I download the user guide? Where can I buy a replacement PLAUD NOTE charging cable if I lose mine? What's In the Box What is the maximum recording distance?