Why am I charged twice for my order? November 18, 2024 11:17 We will not charge any customers twice. It is possible that the first payment should be in pending status. Please contact your bank for further help. You can contact us here if there is anything else we can help with. Related articles Where can I buy a replacement PLAUD NOTE charging cable if I lose mine? What is the maximum recording distance? What's In the Box Will it deduct my minutes if I retranscribe recordings? How many languages does PLAUD support?