Why can't I still see my files on the PLAUD WEB even though "PRIVATE PLAUD CLOUD" is "On"? November 26, 2024 10:27 Please ensure you are logged into the same PLAUD account on the web (https://app.plaud.ai/) that you used for the PLAUD App. If it is the same account but the problem still persists, please contact us here for further assistance. Related articles How do I search for my recordings on the App? Why my files don't show up on the PLAUD web page? PLAUD CLOUD Will the recording be impacted if I put the PLAUD device in my pocket? How to create a new folder?