Why can't I still see my files on the PLAUD WEB even though "Private Cloud Sync" is "On"? June 12, 2025 07:45 Updated Please ensure you are logged into the same PLAUD account on the web (https://app.plaud.ai/) that you used for the PLAUD App. If it is the same account but the problem still persists, please contact us here for further assistance. Related articles Why my files don't show up on the PLAUD WEB page? Private Cloud Sync How do I search for my recordings on the App? Why is the folder empty when I connect to the computer? Bind Your Device