Why can't I still see my files on the PLAUD WEB even though "Private Cloud Sync" is "On"? June 12, 2025 07:45 Updated Please ensure you are logged into the same PLAUD account on the web (https://app.plaud.ai/) that you used for the PLAUD App. If it is the same account but the problem still persists, please contact us here for further assistance. Related articles What should I do if the NotePin fails to connect to the PLAUD App? PLAUD & Zapier Integration What should I do if there is static noise in the recording? Why my files don't show up on the PLAUD WEB page?