If your Stripe subscription stopped at payment verification, complete the purchase again on Plaud Web — open your Membership profile and select your plan once more.
Steps
- Open Plaud Web. Go to https://web.plaud.ai/ directly.
- Open your Membership profile. Click your Membership profile.
- Select your plan again. Choose the Membership you tried to subscribe to before and complete the payment.
If the issue persists
Submit a request and include:
- The membership plan you're trying to subscribe to.
- The error message you saw during payment.
- The payment method you used.