If the accessories of your PLAUD NOTE or PLAUD NotePin are broken, please submit a request here and provide the info below for us:
1. Order Number.
2. Serial Number of your device. You can refer to the articles below to find it:
PLAUD NotePin: https://support.plaud.ai/hc/en-us/articles/10996174112143-How-can-I-find-the-Serial-Number-of-my-PLAUD-NotePin
PLAUD NOTE: https://support.plaud.ai/hc/en-us/articles/8908137100047-How-can-I-locate-the-Serial-Number-SN-of-PLAUD-NOTE
3. A picture of your broken accessories.