Symptoms
- When you record an online meeting in Plaud Desktop, you can't hear other participants in the playback.
- The recording captures only your own voice, not the other speakers.
Steps
- Set Teams to use Computer Audio. In your Microsoft Teams audio settings, select Computer Audio as the default speaker so the meeting plays through your computer's speakers.
- Using headphones? Set Record microphone to Same as System. External headphones can occasionally affect recording performance. In Plaud Desktop recording settings, set Record microphone to Same as System, then test again.
- Confirm Plaud Desktop is recording. Check that Plaud Desktop shows the green recording indicator before the meeting starts.
- Run a short test recording. Record a brief test and play it back to confirm both your voice and the other speakers come through clearly.
If the issue persists
Submit a request and include:
- Your operating system and Plaud Desktop version.
- The meeting app you're recording from, such as Microsoft Teams.
- A short sample recording that shows the problem.