Unfortunately, we are unable to deactivate the serial number for a lost Plaud Note.
We take data security and privacy very seriously. We've implemented a feature designed to enhance your data protection:<br>Once recording files are successfully transferred to the Plaud App, they are immediately deleted from the Plaud Note. Additionally, if your device is bound to your account, it will be impossible for others to access or bind it further. You can still access your files on the Plaud App.