Overview
Your Plaud device is bound to your Plaud account, not to a specific phone. Switching phones doesn't unbind the device.
How do I connect to my device after switching phones?
Log in to the same Plaud account on your new phone, using the same sign-in method (email, Google, or Apple) you used before — signing in with a different method can create a separate, empty account. Not sure which email or method you used? See How to find the email address used for my Plaud account? If you still can't log in, see Can't log in or create a Plaud account
Once you're signed in, you can connect to your Plaud device as before.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.