Symptoms
Battery drain usually shows up in one of two ways. Use the test that matches your situation.
- Short standby time: The battery empties on its own after a few days without use. For example, you record once, leave the device idle for two days, and find the battery empty on the third day.
- Short recording time: The battery runs down faster than expected during recording. For example, total recording time is under 10 hours from a full charge.
Steps to try
Before you start
- Update the Plaud App and the device firmware to the latest version, then run the test.
- Run the test at normal room temperature (about 25°C–35°C / 77°F–95°F). Cold temperatures drain the battery faster and can make the results misleading, especially in winter.
Short standby time
- Charge the device to 100%, then keep it on the charger for another 15 minutes.
- Press and hold the Record button for 12 seconds to reset the device, with the charging cable disconnected. When the PLAUD logo appears on the screen and the Record button vibrates briefly, the reset is complete.
- Leave the device idle and check how long the battery lasts.
Short recording time
- Charge the device to 100%, then keep it on the charger for another 15 minutes.
- Press and hold the Record button for 12 seconds to reset the device, with the charging cable disconnected. When the PLAUD logo appears on the screen and the Record button vibrates briefly, the reset is complete.
- Record continuously until the battery runs out. Then recharge, reconnect to the Mobile App, transfer the recording, and check how many hours it captured.
If the issue persists
If the battery still drains faster than expected after these tests, submit a request and share your results.