Symptoms
- After a firmware update, the maximum battery level displays 95% instead of 100%.
- Runtime may seem slightly reduced until the gauge recalibrates.
A firmware update can temporarily affect the battery gauge calibration, so the displayed maximum may not immediately reflect the true charge state.
Steps to try
-
Run a calibration charge cycle.
- Start recording and fully drain the device until the battery runs out.
- Using the original cable, charge Plaud Note Pro to 95%, then keep charging for 15 more minutes.
- Recheck the maximum battery level.
-
Reset the device.
- Press and hold the Record button for 12 seconds to reset the device.
- Charge again and recheck the maximum battery level.
-
Check the temperature.
- Test standby time or recording duration at 25°C to 35°C to rule out low-temperature effects on battery behavior.
After one or two full charge cycles, the maximum level should move closer to normal and runtime should stabilize.
If the issue persists
Contact support@plaud.ai if the maximum still shows about 95% after two cycles and runtime is noticeably reduced. Include your device model, firmware and app version, ambient temperature, and screenshots of the battery display.