Symptoms
- Does not turn on at all
- Stays on continuously
- Flashes abnormally
- Status is incorrect
Steps
Reset the device:
- Press and hold the Record button for 12 seconds, then release.
- Wait for the device to restart.
- Retest the indicator by starting and stopping a short recording.
The indicator behavior should return to normal and respond consistently to recording state changes.
If the issue persists
If the problem persists, contact support@plaud.ai for further assistance.