If your organization is exempt from US sales tax — for example, a reseller, non-profit, government agency, or qualifying educational institution — you may be eligible to have sales tax removed from your Plaud Team purchase. This article explains how to request a tax exemption.
Who can request a tax exemption?
Tax exemption is currently available to US customers whose organizations hold a valid US sales tax exemption certificate. This typically includes resellers, non-profit organizations, government agencies, and qualifying educational institutions.
If you are unsure whether your organization qualifies, our support team can review your documentation case by case.
How do I request a tax exemption?
Tax exemption is currently handled manually by the Plaud support team:
- Complete your Plaud Team purchase as usual. Applicable sales tax will be included at checkout.
- Contact Plaud support after payment, with your organization's tax-exemption documentation.
- Receive a refund. Once we verify your tax-exempt status, we will refund the sales tax portion of your purchase and update your account so future renewals are processed tax-exempt.
How do I contact support?
Email support@plaud.ai or open a ticket through the Plaud Help & Support Center. To help us process your request quickly, please include:
- Your transaction order number (from your purchase confirmation email)
- The workspace email used to subscribe
- Your company name
- Your tax-exemption certificate