Your Plaud device's serial number (SN) is on the box label and in the Plaud App's device settings. You'll need it for warranty and support requests — find your model below.
What is the SN and when do I need it?
The serial number (SN) is a unique identifier for your device. Our support team may ask for it when you submit a request, claim warranty service, or verify a purchase.
Where do I find the SN on my device?
In the Plaud App, connect your device and open the device settings page: the SN is displayed there. Every model also has the SN on the box label, and Plaud NotePin and Plaud NotePin S have it printed on the back of the device as well.
For photos of each location, open the article for your model:
Not sure which model you have?
Check the product name on your box, or open the Plaud App and go to the device page. The model name of your bound device is displayed there.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.