This update does not change your current subscription price or transcription allowance. It adds two separate meters. Recording doesn't use transcription minutes or Plaud Credits, your plan's transcription minutes still cover the first transcription and its default summary, and the built-in Re-summarize is free. Plaud Credits are new: they power Work mode in Ask Plaud, where Plaud Agent carries out tasks for you. Chat mode in Ask Plaud doesn't use Plaud Credits. When you update, every account also receives a one-time grant of free Plaud Credits, valid for 3 months from the day you update to the new Plaud Mobile App, so you can try Work mode at no additional cost using those Credits.
What changes when you update
Here's what you see in your account after you update to New Plaud Intelligence:
- A welcome screen confirms your plan is active, with your minutes unchanged.
- A Credits, an extra gift message shows your one-time grant of free Plaud Credits and its expiration date. The grant amount depends on your plan and is shown in your account. The Preview credit-grant campaign ends on December 31, 2026. Each grant stays valid for 3 months from the day you update to the new Plaud Mobile App, even if that date falls after December 31. See Does upgrading change my subscription? for the details.
- Your Plaud Credits balance appears in your account, separate from your transcription minutes.
That's it. The update and the one-time grant of Plaud Credits do not create an additional charge, and your existing subscription billing continues as usual.
What still runs on your minutes
Your monthly transcription minutes work the same as before. They cover first-time transcription (112 languages), speaker labels, the default AI summary, and the auto action items that come with it. Your minutes still reset monthly with your plan.
What's free
Asking questions in Ask Plaud's Chat mode, re-transcribing, the built-in Re-summarize (regenerating the default summary), generating or regenerating a summary with a template (including switching templates or creating a New note), recording, importing audio, AI speech enhancement, folders, sharing, exporting, and setting up connections cost nothing. They use no minutes and no Plaud Credits.
What uses Plaud Credits
Plaud Credits power Work mode in Ask Plaud: creating and editing Artifacts, running Skills, Routines, and scheduled tasks, and taking action in your connected tools. The cost of each task depends on the length and complexity of the task, and you can review your daily Plaud Credits usage, broken down by category, on the Plaud Credits page. For the full breakdown, see What are Plaud Credits?.
Where to check your balance
Open the Plaud Credits page from your account. Your balance displays as a remaining percentage with a progress bar, along with a Balance breakdown listing each grant or pack with its own expiration date, and your day-by-day Usage history. Plaud notifies you before you run low.
FAQ about billing after the update
Will I be charged anything when I update?
The update and the one-time grant of Plaud Credits do not create an additional charge, and your existing subscription billing continues as usual. Any additional purchase of Plaud Credits or transcription minutes requires your confirmation.
Do my free Plaud Credits expire?
Yes. Granted Plaud Credits are a one-time gift, valid for 3 months from the day you update to the new Plaud Mobile App, and they don't refill monthly. The Balance breakdown shows the exact date. What resets each month is your plan's transcription minutes, not your Plaud Credits.
Does my first transcription use Plaud Credits?
No. First-time transcription and the default summary run on your transcription minutes. Regenerating a summary, with or without a template, and creating a New note use no Plaud Credits.
Does Ask Plaud use Plaud Credits?
Only in Work mode. Chat mode answers questions about your recordings without using Plaud Credits. Work mode, where Plaud Agent creates files, runs Skills and Routines, and acts in your connected tools, uses Plaud Credits.
What happens when my Plaud Credits run out?
When your available Plaud Credits run out, you'll need additional Plaud Credits to keep using Work mode. Chat mode, transcription, and default automatic summaries continue under your current plan. See Top up Plaud Credits and what happens when they run out.
Do minute packs change?
No. You can still buy minute packs from 120 to 6,000 minutes. They're added instantly and stay valid for 2 years from purchase.
Does upgrading, downgrading, or cancelling affect my Plaud Credits?
During the Preview credit-grant campaign, upgrading takes effect immediately and grants that plan's Plaud Credits once. Each tier's grant is issued only once, so it isn't re-granted for a tier you already reached. Downgrading takes effect at your next billing cycle, only your monthly minutes change, and no Plaud Credits are granted for the lower tier. Whether you downgrade or cancel your subscription, Plaud Credits you already received aren't taken back; they stay in your account until they expire. See Does upgrading change my subscription?.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.