Find your Plaud One serial number on the box, the case bottom, or in the app. You'll need the SN for support requests and warranty claims.
Where is the SN on Plaud One?
You can find your Plaud One's serial number in these places:
- On the box: the SN is printed on the label of the retail box.
- On the charging case: the SN is also printed on the bottom of the case.
- In the Plaud Mobile App: the SN shows on the connection screen when you add the device. You can also open your Plaud One's settings, go to General > About, and copy the Serial number field with one tap.
Why does support ask for the SN?
Every SN is unique to one device. It identifies your device's model and warranty status, which speeds up troubleshooting and any replacement process.
My SN label is worn off. Can I still find it?
Yes. As long as your Plaud One connects to the Plaud Mobile App, the SN shows in the device settings page. The retail box label also carries it.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.