If you forgot your password, reset it from the sign-in screen in four steps: start the reset, enter your email and a new password, enter the verification code, and sign in with the new password. This applies to email accounts; Google and Apple sign-in have no separate Plaud password.
Applies to: v4.0.x or later. Still using v3.30.x or earlier Plaud Mobile App? See Forgotten login password.
Steps
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Start the reset: on the Continue with email sign-in page, tap Forgot password?.
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Enter your email and a new password: on the Reset password page, use the email linked to your Plaud account. Tap the eye icon to view the password as you type, then tap Next.
- Enter the verification code: check your inbox for the code email and enter the code to confirm the reset. If no code arrives, check spam and confirm the email is the one registered to your account.
- Sign in with the new password: with two-step verification enabled, you'll complete your usual second step after the password.
If the issue persists
Submit a request and include the following so our support team can investigate:
- The email address of your Plaud account
- Your phone model, OS version, and Plaud Mobile App version
- A screenshot of any error during the reset
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.