Entering the Plaud Web address redirects you to www.plaud.ai instead of the product? First, check the address: use web.plaud.ai to access Plaud Web. If the right address still redirects, this guide fixes it in 3 steps. The most common cause is a stale redirect record in your browser cache; it's local to the browser, and your account and data are unaffected. Applies to any browser.
Applies to: v4.0.x or later. Still using v3.30.x or earlier Plaud Web? See Access error when opening web.plaud.ai.
Steps
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Clear the site data
In your browser's settings, clear cookies and site data for plaud.ai.
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Restart the browser
Close it fully and reopen.
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Visit the address again
Go directly to web.plaud.ai.
If the issue persists
Submit a request and include the following so our support team can investigate:
- Your browser and version
- The URL you entered and the URL you were redirected to
- A screenshot of the page
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.