Backup codes let you sign in when you can't use your other 2FA methods. Keep them somewhere safe.
What are backup codes?
Backup codes (also called Recovery Codes) are single-use codes for two-step verification. Plaud generates 6 codes at a time. Each code works once, and using one doesn't change your other two-step verification methods.
How to get backup codes?
- With an authenticator app: codes are generated automatically during setup. Save them when they appear: Copy all or Download as text file, then click I've saved them.
- With the email verification code only: on the Web, click your workspace name in the top-left corner and go to Settings → Account & security → Two-step verification. Use the Backup codes entry to generate them after verifying your identity.
How to regenerate backup codes?
Go to Settings → Account & security → Two-step verification, then click Regenerate next to Backup codes after verifying your identity and confirming. Regenerating invalidates all previous codes, used or not. Codes are also regenerated automatically whenever you set up an authenticator app, including when you first add one after generating codes with the email verification code only, and when you reset your authenticator.
Keep an eye on your remaining codes
The Two-step verification section shows a warning under Backup codes when only 2 codes are left ("Only 2 left. Regenerate to prevent account lockout."). After you use your last code to sign in, Plaud shows a banner reminding you to regenerate, and your security settings keep a reminder on the backup codes entry until you do.
FAQ about backup codes
I closed the page without saving my codes.
The new codes are already active and your old ones no longer work. Regenerate a fresh set from Settings while you're still signed in. If you're locked out, use another two-step verification method to sign in first.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.