Verification code email not arriving after you request it on the Plaud Web sign-in page? Run through 4 fixes, ordered from the most common cause: the code landing in your spam folder. Applies to email sign-in on Plaud Web.
Steps
- Check your spam folder: code emails are commonly filtered.
- Free up inbox space: a full inbox rejects new mail. Delete unimportant emails and request the code again.
- Confirm the email address: if you registered with a mistyped address, register again with a valid one.
- Sign in with Google or Apple instead: use the Google or Apple option on the sign-in page.
If the issue persists
Submit a request and include the following so our support team can investigate:
- The email address you used to register or sign in
- Your browser and operating system
- The approximate time you last requested a code
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.