See what changes when Plaud Team moves to the new Plaud Intelligence. This guide also covers how to get your workspace ready.
What is the new Plaud Intelligence?
Plaud is expanding beyond recordings, transcripts, and summaries. With the new Plaud Intelligence, Plaud Agent can complete the work around your conversations: drafting follow-up emails, sharing to-dos with teammates, and generating documents in the tools your team already uses.
For Plaud Team, this update adds two main capabilities:
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Ask Plaud with Chat and Work modes: in Chat, ask questions about your Team workspace's meetings without using Plaud Credits. In Work, give Plaud Agent a task and let it take action, grounded in your meeting context.
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Connectors: in Work mode, Plaud Agent looks up information and takes action in the tools your team already uses, including Slack, Gmail, Google Docs, Google Calendar, Outlook, Notion, Linear, and Zapier, and a Salesforce connector to sync notes from Plaud.
Before you start
- The update rolls out one Member at a time through an update to the Plaud Mobile App. Each Member sees the new experience only after updating their own Plaud Mobile App.
- Every seat in your Team workspace receives a one-time allocation of 6,500 trial Plaud Credits for Work mode. The trial allocation is issued for every seat, though the Plaud Credits on an unoccupied seat become usable only once a Member takes that seat. See Plaud Credits in Plaud Team for how these Plaud Credits work and when they expire.
- Your plan and pricing stay the same. Transcription and your default AI summary for each recording remain unlimited, exactly as they are today.
- While some Members are on the new version and others aren't, shared items such as Team files and shared links may not behave as expected. Update as a team to avoid this.
How to update your Plaud Mobile App
iOS
- Open the App Store.
- Tap your profile picture in the top-right corner.
- Find Plaud in the list of available updates.
- Tap Update.
Android
- Open the Google Play Store.
- Tap your profile picture in the top-right corner.
- Tap Manage apps & device, then Updates available.
- Find Plaud and tap Update.
If Plaud doesn't appear in your update list yet, the rollout hasn't reached your device. Check again later, or ask your Admin whether an alternative download link is available under your IT policy.
For Admins: getting your team ready
- Tell your Members when the update is happening and that they'll need to update their Plaud Mobile App.
- Review Plaud Credits in Plaud Team before you update, so you can answer questions about how the free trial Plaud Credits work.
- Pick a short window and ask your whole team to update together, so shared work stays consistent.
- After you update, you can see your team's Plaud Credits usage in your billing dashboard and buy top-up Plaud Credits if a Member runs out.
FAQ about the Plaud Intelligence upgrade
Can we go back to the previous version after upgrading?
No. The upgrade is one-way.
What happens if only some of my team updates?
Everyone can keep working, but shared items, including Team files and shared links, may not behave as expected until every Member has updated and the whole team is on the same version.
Do we lose any recordings or notes?
No. Your existing content comes with you.
Does our bill change when we update?
No. Your plan and pricing don't change.
My Team workspace looks different after I updated. Is that expected?
Yes. The workspace layout is refreshed as part of this update, in exactly the same way as your Personal workspace: the new file system, Ask Plaud, and calendar-first layout. The one Team-specific change is that Team files now sits under Library, below My files.
I'm part of more than one Team workspace. How does this affect me?
It affects you very little. The update happens at the account level: once you update your Plaud Mobile App, every workspace under your account moves to the new version together, Personal and Team alike.
Do custom summary templates still work after the update?
Yes. Custom summary templates and the template community carry over to the new version, matching your Personal workspace. Your existing templates keep working after the update.
I only use Plaud Web or Plaud Desktop. How do I get the update?
The update starts from the Plaud Mobile App. Once your account is updated there, Plaud Web follows automatically, and Plaud Desktop will prompt you to update to the latest version. After Plaud Desktop's next major release, you will also be able to update your account directly from Plaud Desktop.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.