Plaud Credits power Work mode in Ask Plaud, where Plaud Agent carries out tasks in your Team workspace. Chat mode, transcription, and summaries don't use Plaud Credits.
Plaud Agent is currently in preview, and the following information is subject to change.
What are Plaud Credits in Plaud Team?
Plaud Credits are used when Plaud Agent does work for your team in Ask Plaud's Work mode, for example:
- Generating a document, such as a PDF, PPTX, or DOCX
- Running Skills
- Taking action in a connected tool
Chat mode questions, transcription, re-transcription, and AI summaries (including switching summary templates) don't use Plaud Credits. They stay unlimited on Plaud Team, as they are today.
How Plaud Credits work in a Team workspace
- Every seat gets a one-time allocation of 6,500 trial Plaud Credits at launch. This lets your team try Work mode during the initial period.
- The trial allocation is one-time, not a monthly allowance.
- Trial Plaud Credits expire three months after the first Member in your Team workspace updates, not based on your billing cycle. Unused Plaud Credits don't carry over, and every seat shares the same expiry date.
- A Member can't use another Member's trial Plaud Credits. This keeps the opportunity to try the new features fair across your workspace.
- When a Member uses up their trial Plaud Credits, an Admin can buy top-up Plaud Credits. Top-up Plaud Credits are shared across the workspace as a pool, rather than allocated per Member, and they expire 12 months after purchase.
- Unused seats also receive the one-time trial allocation, though those Plaud Credits become available only once a Member activates the seat.
FAQ about Plaud Credits in Plaud Team
Does transcription use Plaud Credits?
No. Transcription, re-transcription, and AI summaries (including switching summary templates) are unlimited and don't use Plaud Credits.
Can one Member use all our Plaud Credits?
Each Member spends only from their own allocated balance. The exception is shared top-up Plaud Credits, which any Member can draw on once their own balance runs out.
What happens to a Member's Plaud Credits when they leave the team?
Whatever they haven't spent returns to your workspace pool. It's re-allocated to future seat holders under the same conditions.
Can I give one Member more Plaud Credits than another?
Not directly. Every seat gets the same trial allocation. If a Member needs more, top-up Plaud Credits are shared across the workspace and cover this.
Can I see who's using the most Plaud Credits?
Yes. Your billing dashboard shows usage per Member.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.