You can bind your Plaud device to the Team workspace in the Plaud Mobile App. Once bound, recordings sync to the bound workspace. This is determined by the bound workspace, not whichever workspace you have open in the Mobile App UI.
Applies to: v4.0.x or later. Still using v3.30.x or earlier Plaud Team? See Device management.
How do I bind my device to the Team workspace?
Device binding is only supported on the Plaud Mobile App. Before binding, make sure the Team workspace is set as your active workspace in the Mobile App. This ensures the device is registered under the correct workspace.
For the full binding steps, see How to bind your Plaud device.
After binding, your recordings sync to the Team workspace. Your device is visible to your Admin in the workspace device list, but your audio content and transcripts remain private to you.
What is the setup page in the Team files area on Plaud Web?
If your Team workspace has no capture source yet, with no device bound to the workspace and Plaud Desktop not signed in, the files area on Plaud Web shows a setup page with two options:
- Set up a device: scan the QR code with your phone to open the Plaud Mobile App, then pair a new device or rebind one you already own. A device binds to exactly one workspace, so a device bound to your Personal workspace won't record into the Team workspace until you rebind it, and recordings made before rebinding stay in the original workspace.
- Install Plaud Desktop: download Plaud Desktop and record from your computer. No hardware is needed. If you don't own a device, you can also click Request a device from your admin after starting the download. This sends an email to your workspace Admins.
The setup page clears once a capture source is connected: a device bound to the workspace, or Plaud Desktop signed in. It replaces the previous "Activate your Plaud device" pop-up and the setup card in the sidebar.
How do I move my device from my Personal to Team workspace (or vice versa)?
Your Plaud device stores recordings in the workspace it is currently bound to, not based on which workspace is shown in the Mobile App UI. Switching the active workspace in the Plaud Mobile App changes your view, but does not change where the device records to.
To move your device from one workspace to another (e.g., from Personal to Team), you must unbind and re-bind:
- Open the Plaud Mobile App. On the home screen, tap the device at the top to open its settings page.
- Unbind the device from the current workspace.
- Switch your active workspace to the target workspace in the Plaud Mobile App.
- Bind your device under the new workspace.
Recordings made after re-binding will be stored in the newly bound workspace.
⚠️ Recordings made under one workspace cannot be moved to another workspace after the fact without manual exporting. See How to move a recording from your Personal workspace to a Team workspace. Make sure your device is bound to the correct workspace before recording.
What happens to my device if the subscription expires?
If the Team subscription expires and the workspace enters read-only mode:
- Your device binding to the Team workspace is not automatically removed.
- Existing recordings in the Team workspace remain viewable in read-only mode.
- ⚠️ New recordings can still sync to the Team workspace, but transcription and AI processing are paused while in read-only mode. Audio recorded during this period stays as raw files until the workspace is restored.
- To have new recordings transcribed during this period, switch your device's bound workspace to your Personal workspace before recording. See How do I move my device from my Personal to Team workspace (or vice versa)? above for the unbind / re-bind steps.
What happens to my device if I leave the workspace?
If you leave or are removed from the Team workspace:
- Your device's binding to the Team workspace is automatically removed, and any unsynced recordings stored on the device are cleared
- Recordings, transcripts, and notes you uploaded to the Team workspace are removed from the workspace and are no longer accessible to you or other Members
- To keep using your device, re-bind it to your Personal workspace via the Plaud Mobile App. Switch to your Personal workspace in the Mobile App and connect your Plaud device to sync. Recordings made after re-binding will sync to your Personal workspace.
- For more on leaving, see Leave a workspace.
FAQ about Member device management
Why didn't my new recording appear in the Team workspace even though I have the Team workspace open?
The device syncs to the bound workspace, not the UI-active workspace. Check your device binding in the Plaud Mobile App. If it's still bound to your Personal workspace, re-bind it to the Team workspace before your next sync.
Can I bind the same device to both my Personal and Team workspaces?
No. A device can only be bound to one workspace at a time. To move it, unbind from the current workspace and re-bind to the target workspace in the Plaud Mobile App.
Can the Admin see the recordings on my bound device?
No. Admins see device-level metadata (model, bound Member, last sync) in Workspace management, but not your audio content or transcripts. Those follow the same content privacy rules as your other Team workspace files.
Can I use Plaud Web to bind my device?
No. Device binding is supported only on the Plaud Mobile App. Plaud Web can view synced recordings but cannot perform the binding operation itself.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.