You can view your Plaud Credits details from your membership page. The details page shows your remaining balance, when each batch of Plaud Credits expires, and how many you've used each day.
Applies to: v4.0.x or later.
Where can I view my Plaud Credits details?
In the Plaud Mobile App
- Open the side menu and tap your profile at the top. Your membership page opens.
- Below your transcription minutes, tap the row that shows your remaining Plaud Credits.
- The Credits page opens.
On Plaud Web
- Log in to Plaud Web.
- At the bottom of the left sidebar, click the row that shows your remaining Plaud Credits.
- The Credit details page opens.
What do the details show?
- Balance: how many Plaud Credits you have left, your total, and the percentage remaining. To buy more, tap Buy more credits in the Plaud Mobile App or click Buy a credit pack on Plaud Web.
- Balance breakdown: each grant or pack of Plaud Credits is listed separately, with its remaining amount, total amount, and expiration date. The one-time Plaud Credits granted with your plan appear as Trial credits.
- Usage history: how many Plaud Credits you used each day. On Plaud Web, you can switch between months. Chat conversations don't appear here, because Chat mode doesn't use Plaud Credits.
When do my Plaud Credits expire?
The exact expiration date for each batch is shown in Balance breakdown.
- Trial credits granted with your plan: valid for 3 months from the day you update to the new Plaud Mobile App. They don't renew monthly. The amount depends on your plan. See Does upgrading change my subscription?
- Plaud Credits packs you purchase: valid for 1 year from purchase.
- Plaud Credits that come with a Plaud One Explorer Edition pre-order: valid for 12 months from activation.
Is my balance the same on every platform?
Yes. There is one Plaud Credits balance per account, shared across the Plaud Mobile App, Plaud Web, and Plaud Desktop. Your balance updates right after each Work task.
How else can I keep track of my Plaud Credits?
Plaud sends you a monthly usage summary by email, and notifies you when your balance runs low. To learn what uses Plaud Credits, see What are Plaud Credits? To buy more, see Top up Plaud Credits and what happens when they run out.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.