Because of production issues, this problem may occur in a very small number of devices.
To solve this problem, you need to connect your PLAUD NOTE to the computer.
Using File Explorer, you can format the flash drive from "FAT32" to "exFAT" easily and effectively following the below steps:
Step 1: Open File Explorer by pressing the "Windows" + "E" keys.
Step 2: In the Explorer look for your USB flash drive and right-click on it.
Step 3: Click on "Format" and select "exFAT" from the "File System" list.
Step 4: Click the "Start" button at the end.
For more information, please click this link: https://recoverit.wondershare.com/partition-management/fat32-to-exfat-on-windows-mac-linux.html#:~:text=Step%201%3A%20Open%20%22Disk%20Management,and%20click%20on%20%22Ok%22.
If you need more assistance, please submit a request.