Device
- Can you use PLAUD NOTE while it is in the case?
- Can I record while charging?
- Where is the microphone located on the PLAUD NOTE?
- What can I do to transfer files to my PC without using the PLAUD app or PLAUD WEB?
- How to record a phone call?
- Can I unbind the device even if I don't have it with me?
PLAUD APP & Web
- How can I switch connections on the App if I have multiple PLAUD devices?
- Can I transfer recordings directly to the PLAUD WEB?
- Why did I lose all my data when I uninstalled the PLAUD app?
- What is the "Raw Files" feature?
- Can I delete the audio but keep the transcript?
- Does PLAUD work on Mac OS?
AI Service
- What is the purpose of the "Overview" tab on the transcript page?
- How to generate a custom template?
- What's the difference between the "More Transcription Time" and the Starter/Pro Plan?
- What if I exceed 1200 minutes?
- Does PLAUD support bulk transcribing?
- Does recording deduct my minutes?
PLAUD CLOUD
Troubleshooting
- What can I do if the recording hours of my PLAUD device are shorter than expected?
- What can I do if the standby time of my PLAUD device is short?
- Why is my NotePin not responding to my touch?
- What should I do if the app displays "Battery Low" even when NotePin is fully charged?
- What can I do if I can only hear my own voice in a phone call recording?
- What should I do if there is static noise in the recording?
Others
- Where can I download the user guide?
- Why am I charged twice for my order?
- Why can't I use code "Hiplaud" when purchasing an AI membership from your website?
- Where can I buy a replacement PLAUD NOTE charging cable if I lose mine?
- Where can I buy a PLAUD NOTE accessory kit?
- Where can I buy a MagSafe case in other colors for my PLAUD NOTE?