All Plaud policies are maintained on our official website. Find the policy most relevant to your question below.
| Policy | What it covers |
|---|---|
| Return & Refund Policy | Returns, refunds, and eligibility criteria |
| Product Warranty | Warranty coverage and how to submit a claim |
| Shipping Policy | Shipping destinations, processing times, and delivery estimates |
| Payment Policy | Accepted payment methods and billing information |
| Privacy Policy | How Plaud collects, uses, and protects your personal data |
| Terms of Service | Terms and conditions for using Plaud products and services |
| Buy with Prime FAQs | Purchasing Plaud products through Amazon's Buy with Prime |
| Trust Center | Security standards, data practices, and compliance certifications |
| Code of Conduct | Community guidelines and acceptable use of Plaud services |
| Influencer Guidelines | Policies and expectations for content creators and brand partners |
Still have questions? Contact support@plaud.ai — our team responds within one business day.