Guide
Support Policy
Privacy
- How to contact Plaud about privacy, security, or legal matters
- When is my data permanently deleted and impossible to recover?
- Does Plaud automatically mask/remove patient-identifiable information before using AI?
- What happens if I record without obtaining consent?
- Why is it important to ask for consent before recording?
- What should I do if I’m unsure about the local recording laws?
Others
- Will I lose my files if I upgrade to a new Plaud device?
- How do I find my order number?
- Where does the official Plaud store ship to?
- What can I adjust on my Plaud device?
- What is Plaud Embedded, and is it what I need?
- How can I get API access to my Plaud data?