The timestamp on a recording reflects the time read from your Plaud device's built-in clock at the moment the recording started.
Why does this happen?
Your Plaud device maintains its internal clock using a dedicated built-in battery. If the device fully loses power, the clock resets to a default time. The clock re-syncs automatically the next time you connect your device to the Plaud App.
If your device has been disconnected for an extended period or ran out of power between uses, the internal clock may have drifted or reset, causing recording timestamps to appear inaccurate.
How do I fix an incorrect recording timestamp?
Connect your Plaud device to the Plaud App before starting a recording. This syncs the device clock with your phone's time, so new recordings will carry the correct timestamp.
- Recordings already saved cannot have their timestamps corrected retroactively; only new recordings made after syncing will show the correct time.
- Plaud devices do not support manually adjusting the built-in clock.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.