When your available Plaud Credits run out, Credit-powered Agent features need additional Plaud Credits to continue. This article explains what happens when your Plaud Credits run low, and how to buy more.
What happens when my Plaud Credits run out?
When your available Plaud Credits run out, you'll need additional Plaud Credits to continue using Credit-powered Agent features. Transcription and default automatic summaries continue under your current plan. When your balance runs low, Plaud shows a notice with a top-up option. If you're on the Free or Pro plan, you can also upgrade to a higher plan to receive more Plaud Credits; Unlimited is the highest tier, so topping up is the way to add Plaud Credits there.
How do I buy more Plaud Credits?
Optional top-up purchases will be available when Plaud Credits launches. Pack options and pricing will be shared at launch. Purchased Plaud Credits are valid for 1 year from purchase, and you can buy a pack in the Plaud Mobile App; web checkout isn't available for top-up packs for now.
Will running out of Plaud Credits automatically trigger a payment?
No. Running out of Plaud Credits does not automatically trigger a payment. Purchasing additional Plaud Credits requires your confirmation. Note that granted Plaud Credits are valid for 3 months from the date you receive them and expire if unused; within that period, they are only deducted by your own usage.
FAQ about topping up
Do top-up Plaud Credits expire?
Yes. Top-up Plaud Credits are valid for 1 year from purchase.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.