Check your Private Cloud Sync status from the Web. Settings are managed on the Mobile App.
Applies to: v4.0.x or later. Still using v3.30.x or earlier Plaud Web? See Private Cloud Sync.
What you can do on the Web
On Plaud Web you can view your Private Cloud Sync status, but you can't change its settings. Click your workspace name in the top-left corner and go to Settings → Private Cloud Sync: the page notes "Manage this setting in the mobile app" and lists your Connected devices with their sync status. To turn sync on or off or manage storage, use the Mobile App. See Private Cloud Sync for the full guide.
Why it matters on the Web
Plaud Web shows the files synced to your account's cloud. If a recording is missing on the Web, check that Private Cloud Sync is on in the Mobile App and that the file has finished syncing. See Files not syncing to Plaud Web.
FAQ
Can I turn Private Cloud Sync on from the Web?
No. Sync settings are managed in the Mobile App; the Web only shows the current status.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.