You can find your membership details on your membership page in the Plaud Mobile App, or in Membership Center on Plaud Web.
Applies to: v4.0.x or later. Still using v3.30.x or earlier Plaud Mobile App? See Where can I find the details of my membership?
Where can I see my membership details?
In the Plaud Mobile App
- Open the side menu and tap your profile at the top. Your membership page opens and shows your current plan, your remaining transcription minutes, and your remaining Plaud Credits.
- Tap More details.
- The Current plan page opens. It shows your plan, your minutes left, your monthly allowance, your next reset date, and your usage history.
To view your billing information, go back to your membership page and tap Billing details under Billing & support.
On Plaud Web
- Log in to Plaud Web.
- At the bottom of the left sidebar, click your plan.
- Membership Center opens. It shows your current plan and its monthly minutes, your Minutes balance, and your Credit balance.
Click Details next to Minutes balance or Credit balance to see your usage history. See Transcription minutes — for v4.0.x or later and How do I view my Plaud Credits details? — for v4.0.x or later.
From Membership Center, you can also:
- Redeem an activation code: click Redeem next to Redeem code. See How do I redeem an activation code in the Plaud Mobile App? — for v4.0.x or later.
- Upgrade your plan: click Upgrade. See Upgrade and downgrade rules — for v4.0.x or later.
- View or manage your billing: click Billing & subscription in the upper-right corner. For invoices, see View invoices.
Where did usage insights go?
On Plaud Web, usage insights have moved to Settings > Personalization.
Still have questions?
Submit a request and our support team will get back to you within 24 hours on business days.
Disclaimer: The information in this article is for reference only and may change as Plaud product features continue to update. Please refer to the latest version of the product for the most current experience.