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FAQ

  • How to redeem an activation code in the Plaud App?
  • Why is the membership price different across platforms or regions?
  • Can I merge my Plaud accounts?
  • Plaud AI Membership FAQ
  • How to activate Plaud membership purchased through plaud.ai (via Appstle)?
  • Why did my Starter plan disappear?
  • How to find my membership order number?
  • Why hasn't my account been upgraded after I completed payment on Stripe?
  • Why did my membership activation fail on the activation center of the official website?
  • How can I cancel my membership plan if I purchased it on the official website?
  • How can I change my membership plan if I purchased it on the official website?
  • Can I purchase memberships with an instalment payment?
  • Will I get back transcription minutes if I delete files?
  • Can I still use the purchased transcription quota if I subscribe to the Unlimited Plan?
  • Why is my subscription not working, and how can I fix it?
  • What's the difference between the More Transcription Time and the Starter/Pro/Unlimited Plan?
  • Where can I find the activation code for AI membership?
  • Can I purchase a Plaud AI membership without owning a Plaud device?
  • Will I still be able to record audio and save it locally if I run out of transcription minutes?
  • Transcription minutes
  • Does Plaud NotePin use the same membership as Plaud Note?
  • Where can I find the details of my membership?
  • Does the membership start from the date of activation or the date of purchase?
  • Can I transfer my Plaud subscription?
  • Will the membership start, reset, or expiration time follow the phone's time?
  • Why is my activation code not working?
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